Auction Sniping: MEMBERSHIP Service Plan Changes
Auction Sniping: MEMBERSHIP Service Plan Changes
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Auction Sniping: MEMBERSHIP Service Plan Changes
Auction Sniping: MEMBERSHIP Service Plan Changes
Auction Sniping: MEMBERSHIP Service Plan Changes
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Auction Sniping: MEMBERSHIP Service Plan Changes


Auction Sniping: MEMBERSHIP Service Plan Changes
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Auction Sniping: MEMBERSHIP Service Plan Changes
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MEMBERSHIP Service Plan Changes
We are very excited to announce a few changes that we have been working on for months. Since the very beginning of our service we have offered a FREE / multiple pay options for users that want to take advantage of our advanced bidding services and who need to bid on more than a few items per week. With these enhancements / additions, we feel it will create less confusion and allow everyone to use our services based on their needs. Please see below for more details:



Priority Service Plans / Subscriptions: We are changing the name ( That is all )! Since introducing the Priority Service over 17 years ago, a lot has changed. Back then, this service was named based on a few things: 1. How your bid was scheduled 2. When your bid was placed 3. Your level of support.

We have decided to re-name this service to the UNLIMITED plan. You will still get the same great service and priority support, with a more descriptive updated name.



Priority Service Points: These points allowed you to buy extra bids and / or take advantage of our advanced bidding services ( 3 second bidding ) if you were using our FREE service. The main issue was, you paid for that point whether you won or lost. We have been listening to all your feedback and have decided to discontinue this option and replace it with WinPoints.

WinPoints Pricing
  • Buy WinPoints for 100 points / $1 ( Minimum of $5 )
  • Pay 1% of Won auction Final Price with your points
  • WON Min: 20 WinPoints ( $0.20 ) - 500 WinPoints ( Max $5.00 )
  • LOST Auctions: 0 WinPoints ( $0.00 )

As long as you have a positive balance, you can enter items and WinPoints are ONLY SUBTRACTED WHEN YOU WIN. Now, to be fair to our Priority Service Point customers, we will convert them over to WinPoints at there highest purchase price of $2 ( Yes, even if you bought them at a reduced price ).



NOTE: We know 500 WinPoints ( $5 ) is more to charge than the current $2 / Priority Service Point. That is why, we will be extending a max of 200 WinPoints ( $2 ) until December 1, 2017. This will give users a chance to get use to this new system and see, based on our research, that the average number of WinPoints will be less than 80 ( $0.80 ).

FREE Service: Don't worry, we are not getting rid of this service or changing it too much. The number one complaint we see is that people can't enter items due to the 3 items / 7 days ( Even if all your auctions ended 1 hour from when they are entered ). So to allow for more bidding, we are changing FREE Snipe Points based on wins ( Yes, we want you to win more auctions ).

FREE Snipe Points
  • 4 FREE Wins / 28 days
  • Enter up to 4 items minus your wins for the current period
  • Enter another item immediately after an auction closes and you didn't win

WAIT, WAIT, WAIT ... You said you were not changing things too much and you are? This change will only impact less than .4% ( Or in other words, 99.6% will not notice this change ) of our FREE customers. We have done extensive impact studies and believe this will allow users to use our service to win more auctions.

We know this is a lot and we are here to answer any questions you have about these changes. Also if you have feedback, please send it our way. Every question / feedback ticket is reviewed and escalated to the necessary department for review. Please click on the Support / Contact Us links to get in touch with us!

 

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Auction Sniping: MEMBERSHIP Service Plan Changes